This policy describes how Lisa Kirkbride Designs protects and makes use of the information or data you have given us. If you have provided us with data it will only be used in the ways described in this data use and privacy policy.

This policy is updated from time to time. The latest version is always published on this page.  This policy was updated on 11/04/18.

If you have any questions about this policy, please email hello@lisakirkbride.com or write to Lisa Kirkbride, 19 Windsor Crescent, Whitley Bay, Tyne and Wear, NE26 2NT.

Introduction

Lisa Kirkbride Designs is a small creative business, run solely by myself, Lisa Kirkbride.

We collect data under the two main strands of business;

• Physical product sales (private individuals)

• Digital design sales (business to business)

We gather and use certain information about individuals and businesses in order to provide products and services and to enable certain functions of this website. We also collect data to better understand how visitors use this website and to present relevant and timely information to them.

What data do we gather?

For physical product sales we collect the following information through our order form:

• Purchaser name

• Billing address

• Shipping address

• Phone number

• Email address

• Products ordered

• Other information relevant to client enquiries, for example details of a bespoke order

For digital design sales we may collect the following information:

• Purchaser name

• Company name

• Company address

• Phone number

• Email address

• Products ordered

• Basic company info on what markets you trade in, for example paper goods, home decor, accessories etc.

• Other information relevant to client enquiries

For visitors to our website we collect the following information

• Website usage data.

How do we use that data?

Collecting this data helps us understand what you are looking for from the company and enables us to deliver improved products and services.

Specifically, we may use data:

• For our own internal records

• To improve products and services that we provide

• To contact you in response to a specific enquiry

• To contact you regarding a specific purchase

• To send you promotional postal mailings about products, services, offers and other things we think might be relevant to you.

If and only ever if, you have signed up to one of our email mailing lists we may use your data:

• To send you promotional emails and updates about products, services, offers and general business info that we think might be relevant to you
  
  

Cookies and how we use them

WHAT IS A COOKIE?

A cookie is a small file placed on your computer’s hard drive. It enables our website to identify your computer as you view different pages on our website.

Cookies enable us to see information like how many people visit the website and what pages they tend to visit.

HOW WE USE COOKIES

We may use cookies to:

• Analyse web traffic. Aggregated usage data helps us improve the website structure, design, content and functions.

CONTROLLING COOKIES

You can use your web browser’s cookie settings to determine how our website uses cookies. If you do not want our website to store cookies on your computer or device, you should set your web browser to refuse cookies.  

However, please note that doing this may affect how our website functions.  Some pages and services may become unavailable to you.

Controlling information about you

When you fill in a form or provide your details on our website, you will see one or more tick boxes allowing you to:

• Opt-in to receive marketing communications from us by email or post.

If you have agreed that we can use your information for marketing purposes, you can change your mind easily, via one of these methods:

• Unsubscribe via the Mailchimp unsubscribe link at the bottom of our newsletters

• Email hello@lisakirkbride.com

• Write to us at Lisa Kirkbride, 19 Windsor Crescent, Whitley Bay, Tyne and Wear, NE26 2NT.

We never lease, distribute or sell your personal information to third parties unless the law requires us to.

Any personal information we hold about you is stored and processed in line with the Data Protection Act 1998.

Security

We always hold your information securely.

To prevent unauthorised disclosure or access to your information, we have implemented strong physical and electronic safeguards.

We also follow stringent procedures to ensure we work with all personal data in line with the Data Protection Act 1998.

Links from our site

Our website may contain links to other websites.  

Please note that we have no control of websites outside of the www.lisakirkbride.com domain. If you provide information to a website to which we link, we are not responsible for its protection and privacy.

Always be wary when submitting data to websites. Read the site’s data protection and privacy policies carefully.

This data use and privacy policy was written adapting a template provided by https://www.techdonut.co.uk/ a website offering technology advice for small businesses.